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Welcome to Princess Hotels!
Playa del Carmen, located in southeastern Mexico and south of Cancun, is part of the Riviera Maya. Bathed by the Caribbean Sea, it's the ideal destination for traveling with family, friends, as a couple, or solo. It offers a wide range of options for an unforgettable vacation: enjoying the beach, exploring its rich history, and experiencing a vibrant nightlife.
Princess Hotels
Located in one of the best beachfront areas in Riviera Maya, the Hotel Riviera Maya is a 5-star resort offering elegance, spacious accommodations, and entertainment for the whole family. Enjoy fine sandy beaches, crystal-clear waters, and the Paseo de los Dioses (Walk of the Gods), a beautiful promenade lined with statues of Mayan gods that connects the hotel to the beach and highlights the region's culture.
General information about the destination and the hotel
Country:
Mexico
City:
Riviera Maya
Coin:
Dollar, Mexican peso
Language:
Spanish
Geographic Area:
Paradise
Time Difference:
This does not apply to travelers in Colombia; for travelers from other countries, it applies according to their origin.
Average Temperature:
Day 27° C – Night 23° C.
Rooms:
Grand Sinset Princess 672 Grand Riviera Princess 818 1490 between the two hotels.
Visa required:
Each traveler should check with their country's immigration authorities to confirm whether they need a visa to enter Mexico.
Services available at the Hotel
Restaurant
Bar
Adult Pool
Children's Pool
Spa
Disco
Beach Access
Basketball court
Event Centers
Beach volleyball
Tennis court
Additional services and attractions
Enjoy an unforgettable experience with exclusive services that will transform your vacation into a unique adventure.
It is one of Mexico's most emblematic archaeological sites and one of the New Seven Wonders of the World
Chichén Itzá
It is the heart of the Riviera Maya, a cosmopolitan destination that has managed to preserve the Caribbean essence that has made it so popular.
Playa del Carmen
Tourist destinations to travel
In addition to a unique experience, we invite you to visit these tourist destinations that will make your vacation unforgettable.
It's a stunning eco-archaeological park located on the Riviera Maya, near Playa del Carmen. This place combines natural beauty with the rich cultural heritage of Mexico.
Xcaret Park
It's a famous nightclub and entertainment venue in Cancun. Unlike a traditional bar or nightclub, Coco Bongo offers a unique experience with stunning live performances.
COCO BONGO
The world's most visited zip line park, with spectacular natural scenery
xplor
Rooms
Enjoy the luxury of modern amenities, exceptional rooms with air conditioning, private balcony, safe, table, desk, minibar, iron and ironing board, hairdryer, telephone, television, free Wi-Fi, and a hot tub.
They feature: Satellite TV, WiFi Internet, Private Bathroom, Air Conditioning, Safe.
They feature: Satellite TV, WiFi Internet, Private Bathroom, Air Conditioning, Safe.
They feature: Satellite TV, WiFi Internet, Private Bathroom, Air Conditioning, Safe.
They feature: Satellite TV, WiFi Internet, Private Bathroom, Air Conditioning, Safe.
Things you should know before staying at the hotel?
Where is it located?
It is located in the ideal location, next to an impressive white sand beach in the Riviera Maya, close to the main tourist attractions and places of interest in the region, located at Prolongación 5ta Avenida Mza 20 Lote 006 Playa del Carmen Quintana Roo 7771.
What are the restaurant's opening hours?
• Breakfast: From 07:00 to 10:00 am • Lunch: From 01:00 to 03:00 pm • Dinner: From 06:00 to 10:00 pm À la carte restaurant hours: 06:00 to 10:00 pm Food Service: According to selected plan, single-service assisted buffet.
What means of transport are used to get there?
By plane. From the airport you can take a taxi or private service that will take you to the hotel.
What are the bar's opening hours?
From 09:00 am to 11:59 pm It has a sports bar with snack food and drinks (according to the selected plan) 24 hours.
How long does the trip take?
The flight duration from Bogota to Cancun is approximately 3 hours, the time varies according to the city of origin.
What is there to do at the hotel?
Swimming pool for adults and children, some with indoor hot tubs, organized daytime activities, and nightly entertainment at the Princess Theater and Areito nightclub, with drinks included according to your chosen plan. Once a week, enjoy a special mariachi performance. Tennis, paddle tennis, and basketball are also available. Pool Hours: 09:00 am to 06:00 pm
What are the check-in and check-out times?
Check In at 03:00 pm and Check Out at 12:00 pm.
What amenities does my room have?
Room with 1 king bed or two double beds, sofa, bathroom with shower, hair dryer, safe, air conditioning and ceiling fan, electric coffee maker, television, mini bar (water, soft drinks, and beer), balcony/terrace and hot tub.
What are the tourist attractions near the hotel?
Xcaret, Xplor, Chichen Itza, Playa del Carmen.
Recommendations before traveling
What biosafety protocols should you follow?
Remember to wash your hands frequently, use alcohol, and keep in mind to maintain social distancing and respect the capacity limits of all areas.
What documents do they require at the airport?
For Colombian citizens, a national identity card, identity card or civil registry depending on age; for foreign citizens, they must verify with the immigration authorities of their country what documents they need to enter Colombia.
What currency do they accept at the hotel and the destination?
Foreign currency: US dollars. Payments can be made by credit and debit card; most credit cards are accepted.
Do they require vaccinations for the destination?
It is not required if the flight is direct to Cancun. If your flight connects through Panama, the yellow fever vaccine is mandatory, provided there are no medical contraindications. It must be administered at least 10 days before travel, and you must bring the corresponding certificate or vaccination card, as the airline or relevant authorities may request it at any time.
What special recommendations are there for the trip?
Always use sunscreen, bring plenty of mosquito repellent (not aerosol), and wear hats, caps, and/or other sun protection. Ideally, wear lightweight, breathable, and comfortable clothing, sunglasses, and sneakers, and stay hydrated.
Traveler's Guide
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Credits
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Hotel Briefing
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