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Welcome to the Hotel HM Playa del Carmen!
Playa del Carmen, once a quiet fishing village, is now a vibrant destination in the Riviera Maya. Enjoy its beaches, water parks and ferry to Cozumel. Stroll along La Quinta, lined with bars, boutiques and taquerias, or explore scuba diving, snorkeling and Mayan ruins like Tulum and Coba.
HM Hotels Playa del Carmen
The hotel enjoys a privileged location, just steps from Playa del Carmen's iconic Quinta Avenida and 200 meters from the sea. It offers 91 rooms equipped with air conditioning, satellite TV, safe, minibar and free WiFi. Enjoy an outdoor swimming pool with sun loungers, restaurant with breakfast, bar, parking and 24/7 reception.
General information about the destination and the hotel
Country:
Mexico
City:
Playa del Carmen
Currency:
Dollar, Mexican peso
Language:
Spanish
Geographic Zone:
Tropical
Time Difference:
For travelers in Colombia no, travelers coming from other countries applies according to origin.
Average Temperature:
The average temperature is around 29°C to 34°C during the day and at night an average minimum of 25°C.
Rooms:
91 Rooms
Visa required:
Each traveler should check with their country's immigration authorities to confirm whether a visa is required for entry into Mexico.
Services available at the Hotel
Bar
Buffet restaurant
24 Hour Reception
Swimming pool
Extra services and attractions
Enjoy an unforgettable experience with exclusive services that will transform your vacation into a unique adventure.
It is the heart of the Riviera Maya, a cosmopolitan destination that has preserved the Caribbean essence that has made it so popular.
Playa del Carmen
It is one of the most emblematic archaeological sites in Mexico and one of the New Seven Wonders of the World.
Chichen Itza
Enjoy subway rivers, Mayan spectacles and nature in a spectacular setting.
Xcaret Parks
Tourist places to travel
In addition to a unique experience, we invite you to visit these tourist sites that will make your vacation unforgettable.
Enjoy white sands and crystal clear waters in the Caribbean paradise of Playa del Carmen.
Idyllic Beaches
Relax at Playa Mamitas or Playacar, perfect for sunbathing and swimming in the turquoise sea.
Mamitas Beach and Playacar
Explore Mayan history and culture in breathtaking ruins
Tour of the Mayan Legacy
Admire Tulum by the sea and climb the Coba pyramid for unforgettable views.
Mayan archaeological zone of Tulum and Cobá
Full of stores, restaurants and nightly entertainment.
Fifth Avenue
Rooms
The hotel has 91 comfortable and spacious rooms for you to enjoy the true essence of a vacation.
has one king bed or two double beds.
Double standard
Features: 1 king bed, seating area and two sofas
Junior Suite
has one king bed or two double beds.
Double standard
Features: 1 king bed, seating area and two sofas
Junior Suite
Facts you need to know to stay at the hotel?
Where is it located?
It is located approximately 50 minutes from the Cancún Airport, two blocks from the famous tourist destination Fifth Avenue, and just a 10-minute walk from Playa del Carmen Beach. HM Playa del Carmen Location https://maps.app.goo.gl/jN7z3YvqYB6V1JWZ7
What are the restaurant's hours?
Breakfast is served from 7:00 a.m. to 11:00 a.m.
Meal Service:
Buffet-style breakfast
What modes of transportation are available to get there?
You can fly to Cancún and then take a shuttle to the hotel.
What are the bar's hours?
11:00 AM to 11:00 PM (Additional charge)
Pool Hours
8:00 AM to 7:00 PM
How long is the trip?
The flight from Bogotá to Cancún takes approximately 3 hours; the duration varies depending on the city of origin. The drive from Cancún Airport to the HM Playa del Carmen Hotel takes approximately 50 minutes.
What are the check-in and check-out times?
Check in: 3:00 pm
Check out: 12:00 pm
What amenities does my room have?
Room with one king-size bed or two double beds, sofa, bathroom with shower, hair dryer, safe, air conditioning and ceiling fan, electric coffee maker, TV, mini-bar (water, soft drinks, and beer), balcony or terrace.
Recommendations before traveling
What biosafety protocols should you follow?
Remember to wash your hands frequently, use alcohol and keep in mind to maintain distance and respect the capacity of all areas.
What documents do I need to present at the airport?
For Colombian citizens:
You must present a valid passport with at least 6 months remaining before expiration. If you are 18 years of age or older, the passport must include your national ID number.
For foreign citizens:
Check with your country’s immigration authorities for specific requirements to enter the Dominican Republic.If you are traveling with minors:
In addition to a passport, you must present:
A certified birth certificate (issued within the last 30 days).
An identity card (if applicable).
If the minor is traveling with only one parent, a signed and certified travel authorization is required.
If traveling alone, the authorization must be signed and certified by both parents.
What currency is accepted at the hotel and in the destination?
The local currency at the destination is Mexican pesos or U.S. dollars; the hotel accepts credit card payments via an EMV terminal. Most credit cards are accepted at the destination. Please check with your bank to ensure your card is activated for international use.
Do you require vaccinations for the destination?
No, it is not required.
Traveler's Guide
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Technical Data
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Hotel Briefing
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