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Welcome to the HM Playa del Carmen Hotel!
Playa del Carmen, once a quiet fishing village, is now a vibrant destination on the Riviera Maya. Enjoy its beaches, water parks, and the ferry to Cozumel. Stroll along La Quinta, filled with bars, boutiques, and taco stands, or explore diving, snorkeling, and Mayan ruins like Tulum and Cobá.
HM Playa del Carmen Hotels
The hotel boasts a prime location, just steps from Playa del Carmen's iconic Fifth Avenue and 200 meters from the sea. It offers 91 rooms equipped with air conditioning, satellite TV, a safe, a minibar, and free Wi-Fi. Guests can enjoy an outdoor pool with sun loungers, a restaurant serving breakfast, a bar, parking, and a 24/7 reception.
General information about the destination and the hotel
Country:
Mexico
City:
Playa del Carmen
Coin:
Dollar, Mexican peso
Language:
Spanish
Geographic Area:
Paradise
Time Difference:
Not for travelers in Colombia; for travelers from other countries, it applies according to origin.
Average Temperature:
The average temperature is around 29°C to 34°C during the day and at night an average minimum of 25°C.
Rooms:
91 Rooms
Visa required:
Each traveler should check with their country's immigration authorities to confirm whether they need a visa to enter Mexico.
Services available at the Hotel
Bar
Buffet-style restaurant
24 Hour Reception
Pool
Additional services and attractions
Enjoy an unforgettable experience with exclusive services that will transform your vacation into a unique adventure.
It is the heart of the Riviera Maya, a cosmopolitan destination that has managed to preserve the Caribbean essence that has made it so popular.
Playa del Carmen
It is one of Mexico's most emblematic archaeological sites and one of the New Seven Wonders of the World
Chichén Itzá
Enjoy underground rivers, Mayan shows and nature in a spectacular setting.
Xcaret Parks
Tourist destinations to travel
In addition to a unique experience, we invite you to visit these tourist destinations that will make your vacation unforgettable.
Enjoy white sands and crystal clear waters in the Caribbean paradise of Playa del Carmen.
Idyllic Beaches
Relax at Mamitas Beach or Playacar, perfect for sunbathing and swimming in the turquoise sea.
Mamitas Beach and Playacar
Explore Mayan history and culture at stunning ruins
A tour of the Mayan Legacy
Admire Tulum by the sea and climb the Cobá pyramid for unforgettable views.
Mayan archaeological zone of Tulum and Cobá
Full of shops, restaurants and nightlife.
Fifth Avenue
Rooms
The hotel has 91 comfortable and spacious rooms so you can enjoy the true essence of a vacation.
It has one king bed or two double beds.
Double Standard
It features: 1 king bed, a living area and two sofas
Junior Suite
It has one king bed or two double beds.
Double Standard
It features: 1 king bed, a living area and two sofas
Junior Suite
Things you should know before staying at the hotel?
Where is it located?
It's located approximately 50 minutes from Cancun Airport, two blocks from the famous tourist-friendly Fifth Avenue, and just a 10-minute walk from Playa del Carmen beach. HM Playa del Carmen Location: https://maps.app.goo.gl/jN7z3YvqYB6V1JWZ7
What are the restaurant's opening hours?
Breakfast is served from 07:00 am to 11:00 am. Food Service: Buffet Breakfast
What means of transport are used to get there?
You can take a plane to Cancun and then a vehicle transfer to the hotel.
What are the bar's opening hours?
From 11:00am to 11:00pm (Additional cost) Pool Hours From 08:00am to 07:00pm
How long does the trip take?
The flight from Bogotá to Cancún takes approximately 3 hours, though this may vary depending on your departure city. The drive from Cancún Airport to the HM Playa del Carmen Hotel takes approximately 50 minutes.
What are the check-in and check-out times?
Check in: 3:00 pm Check out: 12:00 pm
What amenities does my room have?
Room with 1 king bed or two double beds, sofa, bathroom with shower, hair dryer, safe, air conditioning and ceiling fan, electric coffee maker, television, mini bar (water, soft drinks, and beer), balcony or terrace.
Recommendations before traveling
What biosafety protocols should you follow?
Remember to wash your hands frequently, use alcohol, and keep in mind to maintain social distancing and respect the capacity limits of all areas.
What documents do they require at the airport?
For Colombian citizens: You must present your valid passport with at least six months of validity remaining. If you are 18 years of age or older, your passport must include your national identity card number. For foreign citizens: Please check with your country's immigration authorities for specific entry requirements to the Dominican Republic.If you are traveling with minors: In addition to a passport, you must present: an authenticated birth certificate (issued within the last 30 days) and an identity card (if applicable). If the minor is traveling with only one parent, a signed and authenticated travel authorization is required. If the minor is traveling alone, the authorization must be signed and authenticated by both parents.
What currency do they accept at the hotel and the destination?
The local currency is Mexican pesos or US dollars. The hotel has a card reader for credit card payments. Most major credit cards are accepted. Please check with your bank regarding international card activation.
Do they require vaccinations for the destination?
It is not a requirement.
Traveler's Guide
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Credits
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Hotel Briefing
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