Traveler's Route Cliff of the Earth

1 At the Airport

After landing at Alfredo Vásquez Cobo International Airport , follow the signs to the exit. A guide from our official tour operator, SelvaTour (the one with the On Vacation logo), will be waiting for you there with a smile and a great attitude to begin your Amazon River adventure.

3 Check-in at the hotel

You must arrive at reception from 3:00 pm onwards with the identification documents of all passengers (physical ID card, birth certificate for minors and/or identity card, passport if you are a foreign citizen). If you are traveling with minors without their parents, you will need a notarized permit, as required by Laws 1098/2006 and 1336/2009. This is important to avoid legal issues!

3. Your colorful bracelet

We'll give you a wristband when you check in! With it, you can enjoy the services included in your plan (check the inclusions for your rate and size). It will also serve as your On Vacation guest ID.

1. At the Airport

After landing at Gustavo Rojas Pinilla International Airport , follow the signs to the exit. You will find authorized taxis to take you to the hotel; the journey takes approximately 25 minutes (additional cost – check the fare before boarding). We recommend verifying that the vehicle has official identification and confirming the price before starting the trip.

2. Check-in at the hotel

You must arrive at reception from 3:00 pm onwards with the identification documents of all passengers (physical ID card, birth certificate for minors and/or identity card, passport if you are a foreign citizen). If you are traveling with minors without their parents, you will need a notarized permit, which is mandatory according to Laws 1098/2006 and 1336/2009. This is important to avoid legal issues!

3. Your colorful bracelet

When you check in, we'll give you a wristband! With it, you can enjoy the services included in your plan (check the inclusions for your rate and size). It will also serve as your On Vacation guest ID.

Always wear your colorful wristband , as it is personal and non-transferable. In case of loss or damage, it must be replaced at an additional cost.

The hotel does not have bellhop service, so pack light. Remember that you will be responsible for your own luggage.

Always wear your colorful wristband, as it is personal and non-transferable. In case of loss or damage, it must be replaced at an additional cost.

The hotel does not have a bellhop service, so pack light. Remember that you will be responsible for your own luggage.

This is how we welcome you to your room

• You will be able to enjoy the benefits included according to the plan or size you have selected. We recommend checking your size to confirm the available services.

• Air conditioning + satellite TV and national channels (with their respective remote controls).
• Beds ready for your rest and according to the accommodation booked (no single beds available).
• White towels (1 per person, size 120 cm x 60 cm), hand towels (2 per room) and a bath mat.
• Basic hygiene kit: 2 bath soaps (25 gr each) + toilet paper according to guests + tissues + hand soap dispenser.
• Complete bed linen (sheets + top sheet + pillow per person + bed linen).

If you need anything else,

Feel free to ask at reception!

Key Rules

Towels are for hotel use only (please do not take them to beaches or on tours). Smoking in rooms, bringing food from restaurants into rooms, and using loud speakers are not permitted.

Housekeeping

During your stay at Acantilado de la Tierra by On Vacation, you will enjoy these services included in your package according to the conditions of the size contracted.

Daily cleaning included, except at check-in and check-out, does not apply to sizes M, S and XS.

Towels and sheets are changed at the end of your stay. If you need a change sooner, please leave them on the bathroom floor.

Would you prefer not to receive cleaning services? Please inform reception and sign the corresponding form.

If you prefer extra cleaning, you can request it from the waitress for an additional cost.

Services inside the hotel

Pool

Pool hours:
10: 00 am - 6: 00 pm
Food and drinks are not allowed in the pool area (for safety and hygiene reasons). Please be sure to follow the pool rules, which are posted in the designated area. Pool towels are available free of charge.

Main restaurant

Breakfast: 7:00 am – 9:30 am
Table service, offering you the daily menu and eggs cooked to order.

Lunch: 12:00 pm – 3:00 pm / Dinner: 7:00 pm – 9:00 pm. Table service where you can choose from the options prepared by the chef. Each menu includes a dessert and a refreshing beverage, such as juice, tea, or water. Additionally, at dinner you can enjoy a copa of wine.

Main bar

Schedule:
10: 00 am to 10: 00 pm
In this bar you will find refreshing drinks, cocktails, beers, or liquors à la carte at an additional cost.

Pool

Pool hours:
9: 00 am - 8: 00 pm
Food and drinks are not allowed in the pool area (for safety and hygiene reasons). Please ensure you follow the pool regulations, which are posted in the relevant area.

We have pool towels available at no extra cost.

Main Restaurant and Bar

Main Restaurant
Breakfast: 7:00 am – 9:30 am
Table service, offering the daily menu and eggs cooked to order. Lunch: 12:00 pm – 2:30 pm / Dinner: 7:00 pm – 9:30 pm. Table service where you can choose from the options prepared by the chef. Each menu includes a dessert and a refreshing beverage, such as juice, tea, or water. Additionally, at dinner you can enjoy a copa of wine.

Bar Principal
Hours: 10:00 am to 10:00 pm
In this bar you will find refreshing drinks, cocktails, beers, or liquors à la carte at an additional cost.

UPGRADE within your reach

Grupo Alianza, our official tour operator, with whom you can:
Confirm the tours included in your package, coordinate the schedules and details of each activity, and resolve any doubts related to your scheduled experiences.

Check-out: your departure from the hotel

Departure time.

Check out of your room. If you used the minibar, consumed extra services, or there was damage to the room, you must settle the payment before leaving.

Pending payments.
If you used the minibar, consumed extra services, or there was damage to the room, you will need to settle the payment before leaving.

Do you need more time?
If you need to stay beyond 12:00 pm, please inquire at reception about a late check-out (subject to availability and additional cost).

Do you want more adventures?

Visit the reception desk in the lobby to: