Ruta del Viajero Hotel Caribbean San Andres
1. At the Airport
When you land at Gustavo Rojas Pinilla International Airport, follow the signs to the exit. You’ll find licensed taxis there to take you to the hotel in about 7 minutes, depending on your arrival time (service available at an additional cost). We recommend that you check that the vehicle has official identification and confirm the price before starting the trip to the hotel.
3. Check-in at the hotel
You must report to the front desk starting at 5:00 p.m. with the identification documents for all passengers (physical ID card, civil registry certificate for minors and/or identity card, passport if you are a foreign citizen). If you are traveling with minors without their parents, you will need a notarized permission form in accordance with Laws 1098/2006 and 1336/2009—this is important to avoid legal issues!
4. Your colorful doorknob
¡Al hacer check-in te pondremos una manilla! Con ella, podrás disfrutar de los servicios incluidos en tu plan contratado (revisa las inclusiones de tu tarifa y talla adquirida). Además, será tu identificación como huésped On Vacation.
The hotel does not offer bellhop service, so we recommend bringing a lightweight suitcase. We want your arrival to be comfortable and for you to start your stay feeling refreshed.
The rooms are located in blocks and can be either standard rooms or eco-friendly rooms. Find out which one is right for you!
Lleva siempre puesta tu manilla colorida, ya que es personale intransferible. En caso de pérdida o daño, su reposición tendrá un costo adicional
The hotel does not offer bellhop service, so we recommend bringing a lightweight suitcase. We want your arrival to be comfortable and for you to start your stay feeling refreshed.
This is how we welcome you to your room
· Aire acondicionado en habitaciones, TV satelital y canales Nacionales (con sus respectivos controles remotos).
· Camas listas para tu descanso y según el alojamiento contratado (no hay camas sencillas disponibles, las habitaciones triples cuentan con un sofá cama).
· Toallas blancas (1 por persona, tamaño 120 cm x 60 cm).
· Kit básico de aseo: 2 jabones de baño (25 gr c/u) + papel higiénico según huéspedes.
· Ropa de cama completa (sábanas + sobre sábana + almohada por persona).
Feeling cold? Ask for an extra blanket at the front desk.
If you need anything else,
Feel free to ask at the front desk!
Key Rules
Towels are for use within the hotel only. Smoking is not permitted in the rooms, nor is bringing food from the restaurants to your room or playing loud music through speakers.
Cleaning service
Durante tu estadía en el Hotel Caribbean, disfrutarás de estos servicios incluidos en tu paquete según las condiciones de la talla contratada:
Daily cleaning included, except on check-in and check-out days; does not apply to sizes M, S, and XS.
Towels and sheets are changed at the end of your stay. If you need them changed sooner, please leave them on the bathroom floor.
Would you prefer not to have your room cleaned? Please let the front desk know and sign the appropriate form.
If you'd like an extra cleaning, you can ask the waitress for it for an additional fee.
Services within the hotel
Restaurants
La Marea
Se encuentra en el quinto piso del hotel, donde encontrarás bebidas refrescantes, cocteles, cervezas y licores con costo adicional Desayuno horario 7:00 a.m. – 10:00 a.m. Buffet asistido de un solo servicio, ofreciéndote una variedad de opciones como estación de huevos, cereal, fruta, variedad de panes, café, chocolate, agua y una bebida refrescante.
Terraza Portobelo Beach
Almuerzo 12:00 p.m. – 2:45 p.m. / Cena 6:00 p.m. – 9:00 p.m.
Durante los servicios de almuerzo y cena podrás elegir la opción disponible en nuestro buffet asistido. Cada menú incluye postre y una bebida refrescante como jugo, té o agua. Este restaurante queda ubicado en la zona peatonal a unos pasos de la recepción del Hotel Blue Toné.
La Marea a la carta
Horario: 10:00 a.m. – 11:00 p.m.
Cocina internacional/regional con costo adicional.
Please note that outside food and beverages are not permitted; bringing them in may result in an additional corkage fee.
More fun and upgrades at your fingertips
Grupo Alianza Colombia offers you:
When you join our members' club, you'll gain access to exclusive benefits, including help planning your next dream vacation. You'll be able to confirm the tours included in your package, coordinate schedules and details for each activity, and get answers to any questions you may have about the scheduled experiences.
Special plans
Want to make your stay unforgettable? We offer unique experiences to celebrate those special moments:
Romantic evening.
(With decorations and special touches in the room).
A surprise breakfast.
The best way to start the day!
Romantic dinner.
(Private and featuring a gourmet menu).
Romantic dinner.
(Private and featuring a gourmet menu).
Engagement.
We’ll help you plan it!
Wedding ceremony planning.
Tailored to your needs!
Birthday plan.
(Cake, decorations, and more).
A surprise breakfast.
The best way to start the day!
Wedding ceremony planning.
Tailored to your needs!
Birthday plan.
(Cake, decorations, and more).
How do I make a reservation? Contact our guest experience team to customize your ideal plan, or book at https://mireserva.onvacation.com/.Let us knowin advance!
Check-out: your departure from the hotel
Departure time.
Entrega tu habitación antes de la 1:00 p.m. Pasa por recepción para devolver las llaves y llavero.
Pagos pendientes.
Si consumiste servicios extras o hubo daños en la habitación, deberás liquidar el pago antes de irte.
¿Necesitas más tiempo?
Si requieres quedarte más allá de la 1:00 p.m., consulta en la recepción por un late check-out (sujeto a disponibilidad y costo adicional).
Want more adventures?
Please visit the front desk in the lobby to:
Add additional tours
(for an extra charge).
Discover exclusive destination-specific experiences at
.
Customize your vacation itinerary at
to the fullest.
