Welcome to the Portobelo Convention Center Hotel!
Known for its stunning seven-colored sea, this island is a true paradise offering attractions for every taste. The Portobelo Convention Center is a venue designed to provide you with the best accommodations and experiences, always with your comfort in mind and at affordable prices.
General Information about San Andrés and the Portobelo Hotel
Services available at the Hotel
Bar
Restaurant
Rooms
Extra services and attractions
We have travel plans tailored to your needs, we want each destination to be an unforgettable experience, so get ready to enjoy an incredible vacation!
Additional cost
Mr. Crab
Additional cost
Diving
Additional cost
Parasailing
Additional cost
Return to the Island
Additional cost
White Night in Yate
Additional cost
Tone Pub
Tourist places to travel
In addition to offering you a unique experience on the island, we invite you to discover these tourist attractions that will make your vacation even more memorable.
Additional cost
Johnny Cay
Additional cost
Morgan's Cave
Additional cost
Blower Hole
Additional cost
Introductory Diving Course
Additional cost
Parasailing
Additional cost
Return to the Island
Facts you need to know to stay at the hotel
Recommendations before traveling
What documents do I need to present at the airport?
For Colombian citizens: national ID card,
identity card, or civil registry certificate depending on
age. For foreign citizens: you must check
with your country’s immigration authorities to determine
which documents are required to enter Colombia. At the airport, you must purchase the entry card to San Andrés (mandatory). Children under 7 years of age must present the following when boarding the flight: original civil registry certificate or a copy, issued by a notary public and bearing original seals. Children between 7 and 17 years of age must present a valid identity card and original civil registry certificate.
What currency do they accept at the hotel and at the destination?
Colombian pesos. Payments can be made with
credit and debit cards; most credit cards
are accepted. There are no ATMs
at the hotel.
Do you require vaccinations for the destination?
No, it is not required.
Are there any special recommendations for the trip?
Always use sunscreen (
, biodegradable is recommended), bring mosquito repellent (no
aerosol), and wear hats, caps
, and/or other sun protection items.
Preferably wear clothing made of
lightweight, breathable, comfortable materials, sunglasses, and always
stay hydrated. If you leave the hotel, you must directly and appropriately arrange
your return transportation
to avoid inconveniences due to the
distance from the hotel.
Hotel Policies
“1. Do not hang laundry or other objects from windows, railings, or in common areas.
2. Towels are for use exclusively inside the room.
3. In accordance with National Anti-Smoking Law 1335 of 2009, smoking is not permitted in the rooms.
4. The use or consumption of hallucinogenic drugs is not permitted on hotel premises; any such incident will be reported to the authorities.
5. Tap water in the hotel is not suitable for human consumption.
6. Bringing food into and consuming it in guest rooms is not permitted.
7. Using speakers in guest rooms at excessive volumes that disturb the rest of other guests is not permitted.
8. In accordance with Law 124 of 1994, the sale of alcoholic beverages to minors is prohibited.
9. Minors must always be accompanied by an adult in any area of the hotel.
10. Pets are not allowed.
11. Unregistered guests are not permitted on the hotel premises; they may only be attended to at the front desk.
12. We have security cameras; your data will be protected under Law 1581 of 2012 and the Video Surveillance Policy, which you can view on the website https://www.onvacation.com.
13. In accordance with Colombia’s Aeronautical Regulations, airlines do not accept passengers under the influence of alcohol; we are not responsible for decisions made by the airline.
14. In the event that minors arrive to stay with relatives other than their parents or with no family relationship, a notarized authorization from each parent will be required. A civil birth certificate or the minor’s ID card must be attached, along with a copy of the identification of the person(s) issuing the authorization. If the parents reside in another country, the authorization must be authenticated at the consulate.
15. Do not leave personal items in public areas; the hotel is not responsible for any loss or damage.
18. If the room has a safe, we recommend using it to store valuables.
19. The use of drones is strictly prohibited inside the hotel and in guest accommodation areas.
20. Bringing food or beverages into the hotel is not permitted; doing so will result in additional charges.
21. Be sure to follow the pool rules, which are established and posted in the designated area.
22. The hotel is not responsible for personal items not kept in a safe or in the custody of the front desk.
