Blue Tone Traveler's Route
1. At the Airport
3. Check-in at the hotel
You must report to reception from 5:00 pm with the identification documents of all passengers (physical ID card, civil registry for minors and/or identity card, passport if you are a foreign citizen)If you are traveling with minors without their parents, you will need a mandatory notarized permit. In accordance with Laws 1098/2006 and 1336/2009, this is important to avoid legal problems!
4. Your colorful bracelet
Always wear it; if it breaks or gets lost, there will be an additional cost. Important: it is personal and non-transferable.
The hotel does not have a bellhop service, so we recommend you pack light. We want your arrival to be comfortable and for you to start your stay refreshed.
The rooms are in blocks and can be either standard rooms or eco-friendly rooms. Find out which one is right for you!
This is how we welcome you to your room
• Air conditioning in rooms, satellite TV and national channels (with
their respective remote controls).
· Beds ready for your rest and according to the accommodation booked (there are no
single beds available).
· White towels (1 per person, size 120 cm x 60 cm).
• Basic hygiene kit: 2 bath soaps (25 gr each) + toilet paper as per
guests.
• Complete bed linen (sheets + top sheet + pillow per person).
Feeling cold? Ask for an extra blanket at reception.
If you need anything else,
Feel free to ask at reception!
Key Rules
Towels are for hotel use only. Smoking is not permitted in the rooms, nor is taking food from the restaurants into the room, nor is using loud speakers.
Housekeeping
During your stay at the Blue Reef Hotel, you will enjoy these services included in your package according to the conditions of the size contracted:
Daily cleaning included, except at check-in and check-out. No. Applies to sizes M, S and XS.
Towels and sheets are changed at the end of your stay. If you need a change sooner, please leave them on the bathroom floor.
Would you prefer not to receive cleaning services? Please inform reception and sign the corresponding form.
If you prefer extra cleaning, you can request it from the waitress for an additional cost.
Services inside the hotel
Pool
Pool hours:
10: 00 am - 8: 00 pm
Food and drinks are not allowed in the pool area (for safety and hygiene reasons). Please ensure you follow the pool regulations, which are posted in the relevant area.
We have recreational activities at different times during the day, always according to the hotel's schedule.
Restaurant
Corvette and 7 colors.
Breakfast 7:00 am – 10:00 am
Assisted buffet with a single service, offering a variety of options such as an egg station, cereal, fruit, a variety of breads, coffee, chocolate, water and a refreshing drink.
Lunch 12:00 pm – 2:45 pm / Dinner 6:00 pm – 9:00 pm
During lunch and dinner service, you can choose from the available options at our assisted buffet. Each menu includes dessert and a refreshing beverage such as juice, tea, or water.
Bars
Bar Sunset
Hours: 11:00 am – 8:00 pm
It is located next to the pool and you will find the Sunset menu which you can access according to your purchased size, if you bought Sunset wristbands and/or have this benefit in your membership.
Food Paradise.
Hours: 11:00 am – 1:00 am
In this bar you will find refreshing drinks, cocktails, beers and liquors, you can also participate in recreational activities to make your
an even more fun experience.
More fun and UPGRADE at your fingertips
Grupo Alianza Colombia will offer you:
By joining our membership club, you gain access to exclusive benefits, including assistance in planning your next dream vacation. You can confirm the tours included in your package, coordinate schedules and details for each activity, and get answers to any questions about the scheduled experiences.
Special plans
Do you want to make your stay unforgettable? We offer unique experiences to celebrate those special moments:
Romantic night.
(With decoration and details in the room).
Surprise breakfast.
The best gift to start the day!
Romantic dinner.
(Private and with a gourmet menu).
Romantic dinner.
(Private and with a gourmet menu).
Marriage proposal.
We'll help you organize it!
Wedding ceremony setup.
Tailored to your needs!
Birthday plan.
(Cake, decorations and more).
Surprise breakfast.
The best gift to start the day!
Wedding ceremony setup.
Tailored to your needs!
Birthday plan.
(Cake, decorations and more).
How to book? Consult with our guest experience team to personalize your ideal plan or book at https://mireserva.onvacation.com/ Talk to us in advance!
Check-out: your departure from the hotel
Departure time.
Please vacate your room before 1:00 pm. Please stop by reception to return your room.
the keys and keyring.
Pending payments.
If you used extra services or there was damage to the room, you will have to pay.
the payment before you leave.
Do you need more time?
If you need to stay beyond 1:00 pm, please inquire at reception about an option.
Late check-out (subject to availability and additional cost).
Do you want more adventures?
Visit the reception desk in the lobby to:
Add additional tours
(at extra cost).
Discover experiences
exclusive to the destination.
Personalize your itinerary
vacation to the fullest.
