Activity “ TROPICANA, ONVACATION AND JETSMART TAKE YOU ON A FLIGHT WITH STORIES ”

Participation in the activity “A FLIGHT WITH STORIES” implies full and unconditional knowledge and acceptance of these terms and conditions.    

1. From the filmmakers   

This activity is organized by TOUR VACATION HOTELES AZUL SAS BIC – TVHA SAS, identified with NIT 900.304.940-9, and JETSMART SAS, identified with NIT 901526059-0. The organizer will broadcast the activity to the general public using the radio station as a channel for disseminating the content of their activity.  

 2. Of the participants  

1. Individuals aged 18 and over may participate. 

1. Employees of Caracol SA and their relatives up to the second degree of consanguinity (Grandparents / Grandchildren / Siblings), first degree of affinity (spouses) and first degree of civil relationship (Parents or adoptive children) will not be able to participate in this Activity. 

1. Persons who do not complete the required information on the website or who enter false information will not be allowed to participate; they will be immediately disqualified, without prejudice to any additional actions that Caracol SA or any company in the economic group may deem appropriate to ensure the transparency of the Activity.  

1. You must be aware of these regulations, since accepting and receiving the prize entails the mandatory and unavoidable obligation to know the conditions of participation, as well as the conditions, limitations and responsibilities, not only of these regulations, but also those that come with claiming and accepting a prize.  

1. Participants must refrain from engaging in or engaging in conduct or participating in activities that may compromise the reputation or good name of Caracol Radio's brands, of another participant or of any of its Sponsors and/or the goods or services they offer.  

1. Participants must refrain from having participated in any type of activity contrary to the law, public order and good morals. 

1. Participants may not have won a prize in an Activity of the same Broadcaster in the last year, counting from the start date of this Activity. 

1. Only one person per family unit will participate. 

1. The travel dates are from October 15, 2025 to October 17, 2025. The travel date cannot be changed, it cannot be transferred to another person, and there is no refund.  

Description of the activity  

The participating listener must register their personal information and that of their partner, along with their story, at tropicanafm.com; then, wait for the announcer's call to respond to the password: " I listen to Tropicana, the coolest, most awesome station !" Then they will have to answer 3 questions correctly about Tropicana, On Vacation, and Jetsmart, and thus they can win a trip for two from JetSMART and On Vacation (Bogotá – San Andrés).

DYNAMIC: 

• From September 24, 2025 to October 11, 2025, listeners will tell their story of why and with whom they want to escape to San Andrés From October 15th to 17th, 2025 via tropicanafm.com. 

• The listener must provide the required information, at a minimum: Name, ID number, phone numbers, email address, home address, occupation, and the story (marriage proposal, seeing the sea for the first time, anniversary, dream trip with my mom, etc.)  

• The 5 best stories will be selected and then called on air. 

• During the live call, the listener must answer 3 questions from Tropicana, On Vacation, and Jetsmart 

• The data submitted at the time of registration may NOT be modified at the time of delivery of the prize if you are chosen as the winner.   

1. Activity time  

1. The activity will be in effect from September 24, 2025 to October 11, 2025. 

1. From From September 24, 2025 to October 11, 2025, the 5 winners will be chosen by the Tropicana staff.  

1. Winner Selection:  

1. Between September 24, 2025 and October 11, 2025, the station's staff will choose 5 on-air winners from among the registered listeners, who will use their skill and dexterity to answer the call and:  

• Reply “I listen to Tropicana, the coolest, the most awesome” 

• Later, tell his story on air.  

• Correctly answer 3 questions related to Tropicana, On Vacation, and Jetsmart 

1. -The listener must follow the instructions of the announcer(s) on duty, on air.  

1. The winners will be chosen at different times between September 24, 2025 and October 11, 2025. If the participant does not answer all three questions correctly, the opportunity will be given to another registered participant. 

1. The winners will be those who have the best stories and answer all 3 questions correctly about Tropicana, On Vacation, and Jetsmart.  

1. Award Description and Award Presentation:  

1. The award Includes 2 nights, 3 days for 5 couples, with flights departing from Bogotá (if the winner is in another city, they will be responsible for their own transportation to Bogotá), meals, and lodging at the On Vacation hotel. Includes all fees, surcharges, and taxes (legal withholdings, insurance charge, and other applicable taxes).  

✈️ Magical destination: San Andrés 
📅 Starting time: Wednesday, October 15 – 9:00 am 
📅 Return: Friday, October 17 – 10:54 am  

1. Five people will be awarded prizes, each able to bring one guest. A total of 10 people will be awarded prizes. 

1. Only one prize will be awarded per winner. (Two JetSMART passes and a vacation package) 

1. The date on which the prize must be used is from October 15 to 17, 2025. 

1. The prize offered in this campaign is NOT redeemable for cash, cannot be endorsed, and is personal and non-transferable. 

1. Not included: Tourist cards or entry cards to the selected destination. Other taxes established by the competent authorities. Unspecified items. Not valid for travel during events, fairs, Easter Week, School Break Week, or Peak Season. Subject to availability and prior reservation. Penalties apply for cancellations or date changes. (TVHA SAS's established policies apply). It is not redeemable for cash. This offer cannot be combined with other promotions. It is subject to availability and hotel occupancy as determined by TVHA SAS. 

1. It cannot be combined with other promotions. 

1. Not included: transport to and from Bogotá or other national and international destinations.  

1. To receive the prize, the winner must submit these terms and conditions and the image release form, signed and submitted to Radio Station Tropicana Bogotá. If the participant is unable or chooses not to receive the prize for any reason, it is non-refundable in cash, goods, or services of any kind. If the prize is attendance at an event or experience and it is rescheduled or canceled for reasons beyond the control of Caracol or the organizer, the winner will not be entitled to any compensation or indemnity of any kind. 

1. A member of the station's staff and a member of the company TVHA SAS will contact the winner to coordinate the trip. 

1. THE BROADCASTER may broadcast live or on delay the images, sound and video of the selection process and the award ceremony.   

7. Scope  

Colombian territory. If the winner is located in a city or metropolitan area where Caracol has radio station studios, they must travel to the studios to receive the prize.   

8. Limitation of Liability:   

Caracol SA's responsibility to the participant ends upon delivery of the prize to the winner. Since Caracol SA acts as a broadcasting channel for the advertiser's activity, it is not responsible for any adverse effects the prize may have on the participant. Digital interaction (registration, voting, vote counting, etc.) with participating and voting listeners is conducted using third-party applications such as Facebook, Twitter, Instagram, or third-party widgets, over which Caracol has no control and therefore is not responsible for unilateral changes or failures of said applications. This means that, for example, Caracol is not responsible if the application blocks or removes a participant, disqualifies a vote, or performs similar actions.   

If the prize is a PIN for a virtual concert, once the PIN is revealed to the winner, they are solely responsible for its safekeeping and therefore will not be entitled to any compensation should a third party access the concert using their PIN. The broadcaster is not responsible for connection issues with the concert, such as high latency, low audio or video quality, security breaches, or similar problems.  

9. Special prohibitions:   

If at any time, before, during, or after the Activity, it is discovered that the winner has violated these rules, the organizers may disqualify them and refuse to award the prize. If the prize has already been awarded, the organizers may demand its return through legal channels. Participants agree to abide by the following prohibitions, as well as those stipulated in any other documents and contracts they may enter into with Caracol SA: They must not engage in any actions that disadvantage or attempt to disadvantage other participants, such as: disseminating private, personal, or family matters, or spreading criticism or rumors untrue. They must not advertise other events, promotional activities, contests, or commercial mentions of individuals or companies that compete with Caracol SA, whether through tweets or other traditional or non-traditional forms of advertising. They must not express opinions through any medium that could damage the image of the products, services, brands, or good name of Caracol SA, its directors or employees, or any of the Sponsors. Participants must not enter into any verbal or written agreements to provide services related to this Activity to any third party, including sponsors, without prior authorization from Caracol. They must not engage in any public conduct, or conduct that could become public, that is contrary to morality and good customs and that damages the image of the participants, Caracol SA, its brands, and sponsors. Participants must not instigate, carry out, or participate in any conduct or activities that could endanger the health or safety of other individuals involved in the organization and development of "THE ACTIVITY," or the safety and reputation of THE RADIO STATION, its brands, executives, and sponsors.  

10. Authorization for the processing of personal data:  

By registering, participants agree to the processing of their personal data in accordance with the privacy policy published on the TVHA SAS and Caracol SA websites, as well as these terms and conditions, for the following purposes: sending invitations to events and offering new products and services; providing the collected data to the sales force and/or distribution network, telemarketing, market research, and any third party with whom Caracol SA has a contractual relationship for the development of such activities (market research, telemarketing, etc.); transferring personal data outside the country to any of the Prisa Group companies for the same purposes described herein; and transmitting personal data outside the country to third parties with whom Caracol SA has entered into a data processing agreement. Personal data is subject to our privacy policy, available on the websites www.tropicanafm.com and https://www.onvacation.com/co/politica-privacidad-confidencialidad-datos-personales/. Likewise, they authorize Caracol SA and TVHA SAS to publish and disseminate, including on social media or any other media outlet that they own or may come to own, the audiovisual and photographic recordings that Caracol SA or third parties commissioned by it obtain from participation in “TROPICANA, ONVACATION AND JETSMART TAKE YOU ON A FLIGHT WITH STORIES ” to illustrate any type of information and/or advertising. Participants guarantee that the audiovisual and photographic recordings of the image, voice, performances, and biographies contained in the documents submitted to the Broadcaster are their exclusive property and therefore they have the full right to assign them. In addition, participants authorize Caracol SA and TVHA SAS to use their image obtained from the registration and participation process in “TROPICANA, ONVACATION AND JETSMART TAKE YOU ON A FLIGHT WITH STORIES ” to include it in material for commercial use, for example and without limitation, Caracol SA and TVHA SAS may make compilations of the pre-registration process, activities such as “behind the scenes”, special editions and in general any material that involves the use of the images.

 When the data pertains to minors, in compliance with Decree 1074 of 2015, the guardian or legal representative of the child or adolescent will grant authorization after the minor has exercised their right to be heard, an opinion that will be valued taking into account their maturity, autonomy and capacity to understand the matter.  

The foregoing authorization for the use of your personal data and images is granted free of charge, without territorial limitation, for as long as TVHA SAS and Caracol SA deem necessary and/or appropriate for the use of said material in any of their media outlets. In any case, the participant declares and agrees to indemnify and hold harmless TVHA SAS and Caracol SA against any third-party claims regarding all works whose use is authorized to Caracol under any title.  

On Vacation offers you the product where you can purchase your vacations to incredible destinations at an amazing price:

• The Surprise Destination applies to San Andrés, Riohacha, Santa Marta, Amazonas in On Vacation's own hotels and can be chosen or modified at no cost by the client at the time of reconfirmation or when selecting the surprise destination of the reservation according to air and hotel availability.
• The travel dates that can be redeemed will be from May 1, 2024 to December 10, 2025 (Except for Easter Week April 11-18, 2025 – Break Week October 4-14, 2024 and October 3-13, 2025, December 20, 2024 to January 10, 2025), dates that will be published on the page via the link https://www.onvacation.comm/terminos-y-condiciones subject to airline and hotel availability for passenger selection.
• For any surprise destination that has not made a reservation by December 10, 2025, the reservation will be considered cancelled and the cancellation penalties and/or reactivation charges stipulated in the tourism services contract will apply.

The surprise destination package includes: airfare, accommodation nights according to the current travel cycle, meals according to the confirmed hotel, and beverages at applicable hotels (subject to restaurant and/or bar hours). It does not include: Tourist entry card according to the selected destination, payment to be made by the passenger at the airport. Airport-hotel-airport transfers. Meals, beverages, and transportation not specified. Entrance fees to tourist sites. Unrelated inbound services.

• The reservation can be redeemed up to 5 days before the travel date and/or at least 30 days before the travel date. Subject to flight and hotel availability.
• The reservation will be created by default with San Andrés as the destination and a travel date of June 30, 2025. The date and destination mentioned, which will be registered in the contract, are for informational purposes only for booking and making payment for the trip and do not correspond to the actual travel date, which will be selected by the client according to flight and hotel availability.
• Additional passengers not included in the initial booking must pay the current rate.
• The customer may make partial or fractional use of the passengers acquired in the contract of their Surprise Destination within the validity period for setting the reservation.

TERMS AND CONDITIONS OF THE TENDEROS ON VACATION PLAN

The On Vacation Shopkeepers Plan campaign aims to motivate Colombian shopkeepers to implement sales of tourist packages. In this way, On Vacation will pay a financial incentive for effective sales; that is, when people who have purchased using the code assigned to each shopkeeper, quote, buy, and pay for an all-inclusive package or accommodation in the destinations of the On Vacation portfolio.

HOW TO WIN PRIZES?

• Sign up for the Shopkeepers Plan with an On Vacation sales manager or on the website https://www.onvacation.comm/plan-tenderos.
• The shopkeeper earns prizes every time a person makes a purchase of their vacation or accommodation plan, using their assigned code, from their store or establishment.
• The shopkeeper plan only applies to shopkeepers enrolled in the On Vacation Shopkeeper Plan. It does not apply to employees, sales consultants, brokers, and/or freelancers of TOUR VACATION HOTELES AZUL SAS BIC, licensee of the ON VACATION brand, nor to their relatives up to the fourth degree of consanguinity, second degree of affinity, and first degree of civil relationship.

REGISTRATION FOR THE SHOPKEEPERS ON VACATION PLAN

• The registration of the Shopkeepers in the plan and access to the benefits it provides are subject to the terms and conditions established by TOUR VACATION HOTELES AZUL SAS BIC, who reserves the right of registration, access, use and exclusion from the plan.
• Registration for the On Vacation shopkeepers plan is free.
• Registration can be done by any natural person of legal age with a Colombian citizenship card or a foreigner's identity card issued in Colombia who owns a store, mini-market or similar commercial establishments.
• To register for the Shopkeepers Plan, the shopkeeper must provide the requested information and authorize the processing of their personal data.

CONDITION OF PROTECTION OF PERSONAL DATA

The people who register as Shopkeepers, in the terms of Statutory Law 1581 of 2012 and its regulatory decrees, authorize the dissemination of their full names, testimonies, voices and/or images by the means of communication and in the manner that the organizer considers appropriate, for commercial and advertising purposes, without right of compensation or any economic consideration, during the validity of this activity and until three (3) years after its completion.

Participation implies consent for the personal data of the participants to be integrated into the organizer's databases, as well as authorization for the automated processing of said data or information, and for its use in relation to the commercial activity carried out by the organizer and/or any of its subsidiaries or affiliates.

Regarding the personal data collected and processed by the organizer and in accordance with Colombian law.

People who register as Shopkeepers have the right to:

1. To know, update and correct your personal data. This right can be exercised, among others, in relation to information that is partial, inaccurate, incomplete, fragmented, misleading, or whose processing is prohibited or unauthorized by your participation.
2. Require proof of consent, given to the organizer of the activity for the collection and respective processing of your personal data.
3. To be informed by the organizer regarding the use that has been made of their personal data.
4. Revoke the authorization granted to the organizer for the processing of your personal data.
5. Request the organizer to remove you from their database.
6. To have access to your personal data that the organizer has collected and processed with your authorization.
7. Exercise your right to have your data deleted. If participants exercise their right to have their data deleted, their participation in the activity will be automatically disqualified.
8. The rights must be exercised by means of a communication sent through the website: https://servicioalcliente.onvacation.com/
9. Participants in the Tenderos Plan authorize the application of the privacy and confidentiality policies for personal data established in http://www.onvacation.comm/ and consequently with participation in the activity: they grant free, voluntary, informed and express authorization for the processing of their data.

AWARDS

1. For each sale made using the third-party code, the retailer will receive a 7% commission on the purchase price of the plan before fees, surcharges, and taxes. The commission will be deposited directly into the bank account of the retailer's choice. Please note that On Vacation's ChargeBack Policy will apply.
2. For every 15 successful sales, the shopkeeper receives a trip for two to one of these destinations: San Andrés, Amazonas, La Guajira, or Santa Marta (Mendihuaca). This prize is only available for referrals of all-inclusive packages.
3. Every six months, the shopkeeper with the most successful sales nationwide will win an international trip for two to one of these destinations: Cancun, Cuba, Ecuador, or the Dominican Republic. Only shopkeepers with more than 20 successful sales (including all-inclusive packages and accommodations) are eligible to participate.

In the event of a tie between shopkeepers with the same number of sales, the winner will be determined by the sum of all sales. The shopkeeper with the highest number of sales in Colombian pesos will be the winner.

TERMS AND CONDITIONS OF THE TRIPS AWARDED AS PRIZES:

Packages include: Airfare, accommodations according to the current travel cycle, full board (breakfast, lunch, and dinner, subject to hotel and destination selection), Assist Card, and CSI (Charges, Supplements, and Taxes). They do not include: Entrance fees to tourist sites, tour operator services and meals not included in the package, San Andrés entry card, airport-hotel-airport transfers in San Andrés, Leticia entry fee, or the La Guajira development contribution. Subject to airline and hotel availability, service conditions, and current legal restrictions. Not applicable for travel during peak season, fairs, or events.

• The winner will have 1 year from the date of issue of the travel certificate to make use of it.
• The prizes offered in this campaign are NOT redeemable for cash, cannot be endorsed, and are personal and non-transferable.
• In the event of any operational changes or adjustments, a replacement with another product or service from the brand may be requested. (Subject to availability of the area, hotel, service conditions, and applicable legal restrictions.)

AWARDS DELIVERY PROCESS:

• Once the sale is confirmed, there are 30 days for the commission to be disbursed into the bank account reported by the Shopkeeper.
• The prizes will be delivered by the Sales Manager or via the email address reported by the shopkeeper.
• To redeem the trips, the Shopkeeper must send an email to interlineydescuentos@onvacation.com together with copID card, travel certificate and the date you wish to take your trip.
• The prize awarded is formalized through the delivery receipt signed by the Shopkeeper and the Sales Manager who attends to him.

TOUR VACATION HOTELES AZUL SAS BIC, licensee of the ON VACATION brand, may modify the terms and conditions of the campaign at any time, either permanently or for a limited time.

If the prize plan changes or is definitively cancelled, it will be announced through at least one of its communication channels.

The prizes and their conditions of the Tenderos On Vacation plan are subject to availability at the time of redemption.

Activity Validity: June 19, 2024 to July 1, 2025

Get up to 10% off your vacation as an Online Contributions customer: receive a 10% discount on your regular-rate vacation package and a 5% discount on your promotional-rate vacation package with ON VACATION. Discounts are valid upon presentation of the digital or printed voucher sent to users . Valid for redemption at On Vacation points of sale nationwide and/or by calling #336.

This offer applies to all sizes according to the discount and rate conditions. The discount is applied before fees, insurance, and taxes. This benefit is only available to Online Contributions customers and their relatives up to the second degree of consanguinity, affinity, and civil relationship; that is: (Spouse, Parents, Children, Grandparents, Siblings, Grandchildren, Spouse's Parents, Spouse's Children, Spouse's Grandparents, and Spouse's Siblings). Discounts are not applicable to the following rates: Anniversary, Clearance, 2x1, 3x2, counterflow, or others that are expressly stated otherwise in their commercial publication. Valid until December 31, 2024.

For trips booked less than 30 days in advance, a minimum down payment of 40% of the total plan cost is required, and the remaining balance must be paid 20 days prior to departure. Trips booked less than 20 days in advance must be paid in full at the time of booking. For trips booked more than 30 days in advance, a minimum down payment of 10% of the total plan cost is required, followed by equal monthly installments, ensuring that the trip is paid in full 30 days prior to departure.

Receive a 7% discount on the purchase of your regular or standard rate vacation package (Size XL), discount applicable with CSI (Charges, Supplements, and Taxes), and a 5% discount on the purchase of your promotional rate vacation package (Sizes XS, S, M, and L), discount applicable with CSI (Charges, Supplements, and Taxes) with ON VACATION. This offer is valid for redemption at ON Vacation sales points nationwide and/or by calling #336. To apply the discount, the member must present their virtual membership card.

This offer applies to all sizes according to the discount and rate conditions. The benefit is only available to Red Vital members and their relatives up to the second degree of consanguinity, affinity, and civil relationship; that is: (Spouse, Parents, Children, Grandparents, Siblings, Grandchildren, Spouse's Parents, Spouse's Children, Spouse's Grandparents, and Spouse's Siblings). Discounts are not applicable to the following rates: Anniversary, Clearance, 2x1, 3x2, counterflow, or others that are expressly stated otherwise in their advertising. Valid until December 31, 2024.

For trips booked less than 30 days in advance, a minimum down payment of 40% of the total plan cost is required, and the remaining balance must be paid 20 days prior to departure. Trips booked less than 20 days in advance must be paid in full at the time of booking. For trips booked more than 30 days in advance, a minimum down payment of 10% of the total plan cost is required, followed by equal monthly installments, ensuring that the trip is paid in full 30 days prior to departure.

• From the 10 to the 26 of March of 2026
• From 3 from April to 31 from May of 2026

• Amazon (Amazonas, Leticia)

• Wayira Beach (Wayuu Bungalow, Block and Ranchería) – Riohacha

• Hotel Mendihuaca
• Porto Horizonte

• Hotel Caribbean
• Hotel Portobelo Boulevard
• Hotel Portobelo Beach
• Hotel Portobelo Plaza de las Américas
• Hotel Cove
• Hotel Portobelo Convention Center
• Hotel Toné
• Hotel Tower
• Cliff Hotel

• Hotel Girardot Resort

• Amazon (Amazonas, Leticia)
• Wayira Beach – Wayuu Bungalow, Block and Ranchería (Riohacha, La Guajira)

• The discount applies Hotel Only plans available.
• The benefit is valid. exclusively for purchases made on the website: https://www.onvacation.com/co/
• To apply the discount, the user must enter the promotional code COLOMBIA in capital letters at the time of purchase.
• The discount will be applied to the rates available at the time of booking.
• It cannot be combined with other promotional coupons.
• Promotion subject to availability and change without notice.

• UP TO March 27, 2026.
• From April 4 to December 20, 2026.

• Amazon Hotel

• Hotel Tower
• Hotel Portobelo Convention Center
• Hotel Cove
• Hotel Caribbean (breakfast only)
• Hotel Portobelo Beach
• Hotel Portobelo Boulevard

• Hotel Wayira Beach (Block, Wayuu Bungalow and Ranchería)

• Hotel Mendihuaca

• The code must be entered in the corresponding field during the purchase process.
• Apply Hotel Only plans available.
• Promotion valid only at the official website.
• Not valid in conjunction with other promotions or discounts available on the website.including campaigns such as 2x1 or Clearance rates.
• Subject to Availability and rates at the time of booking.
• Promotion subject to change without notice.