Para realizar el seguimiento de tu reclamación, sigue estos pasos:
1. Abre la App de Assist-Card o ingresa a la sección de autogestión aquí:
Assist Card
2. Ten a mano tu número de reclamo, ya que lo necesitarás para consultar el estado de tu caso.
3. Revisa las notificaciones sobre la aprobación, rechazo y la forma de pago del reembolso, en caso de que aplique.
We invite you to keep a close eye on your email inbox and our social media channels, where you’ll be the first to know about upcoming dates, announcements of upcoming experiences, and exclusive surprises we have in store.
Thank you for joining us and experiencing the most amazing destinations with us.
Keep discovering and traveling with On Vacation.
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